Last modified: 06-02-2020

General

This is the privacy statement of VESTROCK. VESTROCK values ​​your privacy and is convinced that protecting the privacy of its customers and website visitors is essential. VESTROCK handles your data with care and ensures that every processing of your data complies with the applicable laws and regulations. We would like to inform our customers and website visitors about the way in which we handle the collection and processing of their personal data.

This privacy statement may change from time to time if new developments give reason to do so. The most up-to-date privacy statement can be found at www.vestrock.nl. The privacy statement always indicates the last date of modification.

When does this privacy statement apply?

This privacy statement applies to all data that VESTROCK collects and processes.

Stichting VESTROCK | Postbus 207 | 4560 AE Hulst

If you arrive at a website or application of a third party via VESTROCK, the Privacy Statement of the third party in question applies to the processing of your data. VESTROCK is not responsible for the processing of your personal data via these websites or applications. You are advised to consult the privacy statement of that third party.

What data do we process and for what purposes do we use your data? When offering our products and services, VESTROCK processes (personal) data of its customers, relations, suppliers and visitors/users of its websites and applications. VESTROCK also uses a pixel on the website to keep track of statistics of the web visit. No personal data is stored in this process.

In broad terms, the following (categories of) data are collected and processed for the following purposes:

1. Ordering tickets and/or performing services

This involves processing personal data such as name, address, place of residence, gender, telephone number, e-mail address, company name or name of institution of the orderer, financial data such as bank account number, ordered products/services, specified interests.

Purposes of processing the above-mentioned data:

a) for the establishment and performance of the agreement: to deliver the products, services or information you have chosen, for accounting purposes, invoicing, audit, credit and other payment card verification. In addition, we may use your data to communicate with you and maintain our relationship; we will sometimes contact you by e-mail or post for administrative or operational reasons, for example in the case of a service message. The legal basis for this processing is performance of the agreement. b) to comply with administrative, tax and legal obligations and to pursue our business interests: for debt collection, fraud screening, safety, security and legal purposes, such as handling disputes and complying with applicable laws and regulations. The legal basis for the above-mentioned purpose is to comply with a legal obligation. Where this is not the case, such as for debt collection, fraud screening, safety and security, the legal basis is VESTROCK’s legitimate business interest in preventing fraud and other misuse of its services, securing its website and products and defending, maintaining or strengthening its position in law.
c) to keep you informed of our latest news about VESTROCK: we will inform you electronically and usually via a newsletter about interesting news, recently published issues and similar products and services from VESTROCK, if you wish. The legal basis for this is VESTROCK’s legitimate interest in conducting marketing activities. When making a purchase, you can use the opt-out option and you will also have the opportunity to object to receiving electronic messages from VESTROCK for marketing purposes regarding similar products or services.
d) to personalize and improve your customer experience: To make targeted offers and/or adjust the information offered or to conduct market research based on your purchasing behavior and/or use of our services.

2. Registering for a digital newsletter, requesting information

Personal data, such as e-mail address and user name, are processed here.

Purposes of processing the above-mentioned data:

a) for the establishment and execution of the agreement to create and facilitate your account and/or to send you the information you requested. The legal basis for the above-mentioned purpose of processing is the execution of the agreement.
b) to comply with administrative and legal obligations for